Privacy Policy


Last updated: (13/03/2018)
1. Information You Provide

When You register for the Service, we ask for information such as your name, company name and address and e-mail address. When you register, You are not required to enter your credit card information until You decide to continue with a paid plan. Fondesk uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on Fondesk’s behalf.

You can modify your account information at anytime by clicking on the Admin link in the global navigation bar at the top of the screen. Fondesk’s practice is not to use such personal information for marketing purposes. Fondesk may use the collected personal information and other information Fondesk collects about your use of the Service to operate and make the Service available to You, for billing, identification and authentication, to contact You about your use of the Service, research purposes and to generally improve the content and functionality of the Service and Site.

Fondesk may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from Your current location to the offices and servers of Fondesk and the authorized third parties referred to here. Although Fondesk owns the software, code, databases, all rights to the Fondesk application, You retain all rights to your data

2. Cookies

By using the Fondesk site, you agree with our use of cookies. When You visit the Site or use the Service, we use session “cookies” – a piece of information stored on your computer – to allow the Site or Service to uniquely identify your browser while You are logged in and to enable Fondesk to process your online transactions. Session cookies also help us confirm your identity and are required in order to use the Service. Fondesk uses persistent cookies that only Fondesk can read and use, to identify You as a Fondesk customer and make it easier for You to log in to the Service. Users who disable their web browsers’ ability to accept cookies will be able to browse our Site, but will not be able to access or take advantage of the Service. For more information on how to update your settings, visit www.ico.org.uk.

3. Sharing Information

3.1 Except as described in this policy, Fondesk will not give, sell, rent, or loan any identifiable personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. Fondesk may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors, but these statistics will include no personally identifying information. We may, in certain instances, collect credit card or banking and related information when an individual orders our service. Fondesk uses a third-party service to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on behalf us. When the credit card or banking information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the banking information for purposes of processing and completing the requested transaction payment, and the information will be disclosed to third parties only as necessary to complete the job.

3.2 Children’s Personal Information
The Service and Site are not intended for, nor does Fondesk knowingly collect any personally identifiable information from children under the age of 13.

4. Protection of Information

Fondesk maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to You and to those You provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Changes to Privacy Policy

Fondesk may update this policy from time to time. You can review the most current version of this privacy policy at any time at www.fondesk.com/Privacy. Your continued use of the Site or Service constitutes your agreement to be bound by such changes to the privacy policy. Your only remedy, if you do not accept the terms of this privacy policy, is to discontinue use of the Site and Service.

6. Business transfers

Fondesk reserves the right to sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personally Identifiable Data may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of Fondesk may continue to use your Personally Identifiable Data as set forth in this policy.

7. Terms of Service

When you access and use the Service, You are subject to the Fondesk terms and service Information about, correction or deletion of Contact Information You can request information about all personal information we have stored about you by contacting us at accounts@fondesk.com

8. Contact Us

If you have questions regarding this privacy policy or about the security practices of Fondesk, please contact us by email at help@fondesk.com.

9. Fondesk's GDPR commitment

GDPR is an opportunity to build a stronger data protection foundation for the benefit of all. Fondesk is committed to ensuring that our platform is GDPR-compliant when the regulation becomes enforceable on May 25, 2018. We’re applying GDPR standards to all data not just EU personal data. That way, you will be well positioned with data protection regulatory frameworks around the world.

Your help with identifying potential issues and ways to improve our service is always appreciated. If you have identified a vulnerability, please report it to us. We have written a Strategy Document to give you an overview of the new GDPR regulations and how they compare to the current Data Protection Act. Our GDPR Strategy document contains additional provisions for protecting personal data.


Contact Us

If you have any questions about these policies, please contact us.

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