Fondesk, Cloud- Based Call Center Software
Experience Smart Call Center Software with all Enterprise Level Features.
Looking for an Exclusive Call Center Software ?
Fondesk offers the most advanced call center software with Enterprise Level call features from your browser. Try our 14 days Free trial and see if our product is right for your business needs.Learn More »
Fondesk gives you complete mobility for your contact centre. Access the system anywhere from the world with an internet connection.Learn More
Enterprise Level Features
Fondesk offers all advanced features like intelligent routing, recording, transfers, conference, live call monitoring, caller IDs and voice mail.Learn More Hot
Flexible & Scalable
As your business grows it is important to have a system that is scalable and flexible. Fondesk's software system is fully capable of accommodating your business's growth.Learn More
Smart Call Centre Software that you ever needed
Fondesk offers all enterprise level features without any hardware, downloads and installations.
Intelligent Call Routing
Skill based routing helps you to make sure that each call is being handled by the most appropriate agent. Fondesk allows you to route calls to a specific agent or department.Learn More
Interactive Voice Response (IVR)
Configure multi-level IVR with custom messages and greetings. Use IVR to get caller information and route calls to the right agent or department.Learn More
Live Analytics and Reports
Fondesk can generate custom reports based on agents, number and departments. Get real time information based on calls,queues, agents and numbers.Learn More Hot
Live Call Monitoring
Monitor all live calls in real time to enusre the quality customer support is being given.Silently join to any calls without agents and customer knowing.Learn More
Record all incoming and outgoing calls and listen to past call recordings. Review call recordings to ensure that your business quality standards are being met.Learn More
Get your international numbers from Fondesk and make your Global Market Entry. We offer local and toll free numbers from more than 50 countries.Learn More Hot