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Fondesk, Cloud- Based Call Center Software

Experience Smart Call Center Software with all Enterprise Level Features.

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Looking for an Exclusive Call Center Software ?

Fondesk offers the most advanced call center software with Enterprise Level call features from your browser. Try our 14 days Free trial and see if our product is right for your business needs.

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Cloud Based

Fondesk gives you complete mobility for your contact centre. Access the system anywhere from the world with an internet connection.

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Enterprise Level Features

Fondesk offers all advanced features like intelligent routing, recording, transfers, conference, live call monitoring, caller IDs and voice mail.

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Flexible & Scalable

As your business grows it is important to have a system that is scalable and flexible. Fondesk's software system is fully capable of accommodating your business's growth.

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Smart Call Centre Software that you ever needed

Fondesk offers all enterprise level features without any hardware, downloads and installations.

Intelligent Call Routing

Skill based routing helps you to make sure that each call is being handled by the most appropriate agent. Fondesk allows you to route calls to a specific agent or department.

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Interactive Voice Response (IVR)

Configure multi-level IVR with custom messages and greetings. Use IVR to get caller information and route calls to the right agent or department.

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Live Call Monitoring

Monitor all live calls in real time to enusre the quality customer support is being given.Silently join to any calls without agents and customer knowing.

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Call Recording

Record all incoming and outgoing calls and listen to past call recordings. Review call recordings to ensure that your business quality standards are being met.

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